Dead­line set for regional, local and national admin­is­tra­tions to put their services and infor­ma­tion online.

‘Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012’ has been published in the Official Journal of the European Union, Edition L295 of 21 November 2018, Page 1 ff.

The EU wants the gateway to be a way for administrations to become service providers for citizens and businesses. Users of the gateway should not only be able to obtain a comprehensive overview of their rights and obligations under national and EU legislation, but should also be able to submit applications under the ‘once only’ principle. For cross-border procedures, existing data should be used and automatically exchanged between authorities in the Member States.

Member States are required to make information available online by the end of 2020. By the end of 2024, they must provide online access to certain administrative procedures and in multiple languages, as well as link them to the central European platform.

See also our previous articles One Stop Shop ‘Your Europe’ and The European 'Stargate' is not ready yet, as well as comments by the German Social Insurance from 12 March 2018.