iStockphoto/BrianAJacksonWork in the Digital Age
EMPL discusses AI, platform work, and psychosocial risks.
OM – 04/2026
On 15 April, the Committee on Employment and Social
Affairs (EMPL) invited representatives of national parliaments, the social
partners and other institutions to Brussels for an inter-parliamentary
Committee Meeting (ICM). The
discussions covered both the regulation of new forms of work in the context of
artificial intelligence (AI) and psychosocial risks arising from ongoing
digitalisation. It became clear that in both areas there remains a continuing
need for regulation and coordination at EU level.
Opportunities and challenges of AI
The increasing use of AI, for example in the context
of algorithmic management, highlights both the opportunities and challenges of
AI for the workplace. The Cypriot Minister of Labour, Marinos Moushouttas,
emphasised in his keynote speech that AI can enhance efficiency both across
organisations and at the individual level. At the same time, he pointed to
potential negative effects, such as intensifying work, increasing monitoring of
employees and fears of job loss. This assessment was largely shared by representatives
of the national parliaments during the meeting.
Psychosocial risks in a digitalised workplace
Ongoing digitalisation has far-reaching consequences
for employees, also in connection with the increase in the prevalence of
telework since the coronavirus pandemic. This is often accompanied by a rise in
psychosocial strain, for example when telework goes hand in hand with constant
availability and an extension of working hours. Against this backdrop, EMPL has
been calling for measures to curb these risks since 2022. In preparation for a
corresponding own-initiative report with recommendations for action addressed to the
Commission, the Committee discussed with national representatives the health
impacts of a digital workplace, in particular the tension between AI as an
additional source of stress and AI as a tool for prevention.
Progress through the regulation of platform work
In response to these developments, the European Union
(EU) has recently made significant progress with the Platform Work Directive, which is to be transposed into national law by 2
December 2026. It establishes, for the first time, rules governing the use of
AI, in particular algorithmic management, in the workplace. Under the directive,
digital labour platforms are required to ensure transparency regarding the
functioning of their automated systems and decision-making processes. Platform
workers are also granted the right to human review and to contest automated
decisions affecting their working conditions, remuneration or access to the
platform. In addition, platforms must assess the impact of such systems on
working conditions, health and safety, as well as on the fundamental rights of
the persons performing platform work.
Health and safety vs. simplification
EMPL welcomes these developments and, in its resolution on digitalisation, AI and algorithmic
management in the workplace of
December 2025, called on the Commission to extend the achievements of the
Platform Work Directive to other employment contexts. By contrast, the
Commission’s proposals for a Digital Omnibus envisage, inter alia, amendments
to the General Data Protection Regulation and the AI Act. These Regulations
contain key safeguards for workers, including provisions on lawful data
processing as well as transparency and human oversight in the use of AI systems
in the workplace. Against this background, the Committee sees a risk that
existing protection standards may be lowered, with potential implications also
for the workers’ rights enshrined in the Platform Work Directive.
Challenges in the Member States
Against this background, representatives of the
national parliaments were invited to report on relevant developments in the
Member States. It became clear that the transposition of the Platform Work
Directive is at different stages of progress. They also emphasised that the
rapid pace of developments in this area constitutes a particular challenge. As
an example, they referred to the expected amendment of the AI Act in the
context of the AI Digital Omnibus – even before an evaluation has taken place.
Overall, the national representatives largely called
for a more ambitious European approach. In particular, the importance of
training and upskilling to strengthen workers’ resilience was highlighted
(Marko Pavić, Croatia). Furthermore, calls were made for clear rules on
sanctions in cases of misuse of AI by employers (Giulio Romani, European Trade
Union Confederation), as well as for greater transparency and contestability of
AI-based decisions (Jacek Włosowicz, Poland).
By contrast, the employers’ organisation
BusinessEurope pointed out that increased regulation does not necessarily lead
to improvements in workers’ health and may also have a dampening effect on
growth, particularly for small and medium-sized enterprises.
Outlook
The Quality Jobs Act, announced for the end of 2026, is expected to
address both areas — new forms of work and psychosocial risks in the workplace.
The European Commission is currently conducting consultations with the social
partners in preparation for this legislative initiative. In addition, the
Digital Omnibus on AI, which is currently under trilogue negotiations, is
likely to have an impact on the further development of the regulatory
framework.